M&S: Marble Arch flagship roles

M&S: Marble Arch flagship roles

This is not just
any M&S store.

This is not just any M&S store.

This is not just
any M&S store.

The situation

This is M&S Marble Arch.

The flagship store.

It's the store that sets their standards across the country and abroad.

M&S wanted to recruit the next generation of Management and Customer Assistants by showing that, whilst you can build a rewarding career at any of their stores, Marble Arch is where expectations are raised and so are the prospects.

They wanted to create a campaign that set them apart from any other retail career experience – not just on Oxford Street or in London, but anywhere in the UK.

Client


M&S


Sector


Recruitment advertising


Services


Art Direction

Graphic Design

The situation

This is M&S Marble Arch.

The flagship store.

It's the store that sets their standards across the country and abroad.

M&S wanted to recruit the next generation of Management and Customer Assistants by showing that, whilst you can build a rewarding career at any of their stores, Marble Arch is where expectations are raised and so are the prospects.

They wanted to create a campaign that set them apart from any other retail career experience – not just on Oxford Street or in London, but anywhere in the UK.

Client


M&S


Sector


Recruitment advertising


Services


Art Direction

Graphic Design

The situation

This is M&S Marble Arch.

The flagship store.

It's the store that sets their standards across the country and abroad.

M&S wanted to recruit the next generation of Management and Customer Assistants by showing that, whilst you can build a rewarding career at any of their stores, Marble Arch is where expectations are raised and so are the prospects.

They wanted to create a campaign that set them apart from any other retail career experience – not just on Oxford Street or in London, but anywhere in the UK.

Client


M&S


Sector


Recruitment advertising


Services


Art Direction

Graphic Design

The solution

We were invited to visit the store to see what happened under the spotlight on the shop floor, as well as the hive of activity backstage.

With swan-like elegance, we observed the smooth operation, precision and care that create a retail environment that attracts customers from everywhere, and keeps them coming back.

But the most important insights came from talking to colleagues. Discovering the stories, facts and figures really told us what set the Marble Arch store apart from their other locations and those of their competition.

It was these stories that became the key ingredients in our campaign. When combined with simple typography set against a soft, spotlight glow in brand colours, this elevated the stories and showcased the next-level experience that awaits those fortunate enough to step out onto the big stage.

The solution

We were invited to visit the store to see what happened under the spotlight on the shop floor, as well as the hive of activity backstage.

With swan-like elegance, we observed the smooth operation, precision and care that create a retail environment that attracts customers from everywhere, and keeps them coming back.

But the most important insights came from talking to colleagues. Discovering the stories, facts and figures really told us what set the Marble Arch store apart from their other locations and those of their competition.

It was these stories that became the key ingredients in our campaign. When combined with simple typography set against a soft, spotlight glow in brand colours, this elevated the stories and showcased the next-level experience that awaits those fortunate enough to step out onto the big stage.

If you want to find out more and have a natter, click on the contact link or the social buttons below.

© 2026 Jon Brain. All rights reserved.
Whatsapp link
LinkedIn Link

If you want to find out more and have a natter, tap on the contact link or the social buttons below.

© 2026 Jon Brain. All rights reserved.
Whatsapp link
LinkedIn Link

If you want to find out more and have a natter, tap on the contact link or the social buttons below.

© 2026 Jon Brain. All rights reserved.
Whatsapp link
LinkedIn Link